About Us

About Us & Our Company

Matt and Michelle here, founders of The Personalized Gift Company. We started PGC in our hometown of Virginia Beach, VA back in January 2014 as a way to get our wall art out there. We originally got started making and selling our cool custom vinyl wall decals, and moved into personalized pint glasses as groomsmen gifts next. At that point, we engraved our pint glasses by hand using vinyl stencils until we saved enough for our first ever laser engraving machine. Our pint glasses and flasks turned out to be such a hit, we were able to move our new business to California in just it's first year.

The Personalized Gift Company now boasts a cutting edge workshop for personalizing a large variety of products, located in beautiful Santa Cruz, CA. Our 3,000 sq ft warehouse and production facility holds our Austrian built Micro-Precision laser engraving and cutting machines - the highest quality and most precise machines on the market.

Our team consists of highly trained technicians and artists who work to produce beautiful engraving and great looking products. Our laser techs each specialize in a specific artisan background, which allows them to ensure each piece looks tasteful and elegant- every time.

We LOVE to make our customers happy! We offer a 100% satisfaction guarantee on all our products. Love it, or we will make it right!

 

Our Process

1. Quality

Everyone who works at The Personalized Gift Co. knows that high quality, great looking products are our #1 priority, so we start every order by thoroughly checking the gifts to ensure they look perfect and work as they should.

2. Personalization

Our engraving technicians are artisans, who meticulously craft each piece to look amazing, just for you. These specialists read your order notes, message you with any questions, and perform the engraving according to your specifications and with your desired text. Every one of our technicians goes through a rigorous training process before they can begin engraving items for our customers!

3. Back to Quality

We check the gifts again after engraving is complete, for correctness and as a double check against any damaged stock. Your engraving notes are read and re-read by quality control officers who relentlessly inspect every item before it is packaged and shipped to your door. The backbone of our company, these officers ensure your gifts are beautifully designed and look impeccable, so you do not have to! We promise great looking gifts, that will really make you look great giving them.